Privacy Policy

1. Overview

Clipscoutpickpantry Ltd ("we", "us") operates clipscoutpickpantry.com. This policy applies to all visitors and covers data collected through browsing, the contact form and cookies.

2. Information We Collect

• Contact form data: name, email address, subject and message content you submit voluntarily.
• Usage data: pages visited, referring page, approximate location derived from IP address, device and browser type.
• Cookie data: as detailed in our Cookie Policy.

3. How We Use Information

We use collected data to respond to your enquiries, understand which guides are most useful, maintain site security, and meet legal obligations. We do not sell personal data to third parties.

4. Cookies & Tracking

We use essential, analytics and functional cookies. You control non-essential cookies through the banner shown on your first visit, or at any time via your browser settings. Full details, including a cookie-by-cookie table, are in our Cookie Policy.

5. Third-Party Processors

We rely on a small number of processors acting on our instructions: a transactional email provider to deliver replies to contact form submissions, a privacy-oriented analytics processor to measure aggregate page views, and a hosting provider that stores server access logs. Each processor is contractually bound to use data only for the services they provide us.

6. Data Retention

• Contact form messages: retained up to 24 months, then deleted.
• Server access logs: retained up to 90 days.
• Analytics data: aggregated and anonymized after 14 months.

7. Your Rights (GDPR & CCPA)

If you are in the UK or EU, you have the right to access, rectify, erase or restrict your data, request portability, object to processing, and lodge a complaint with your local supervisory authority. If you are a California resident, you have the right to know what data we hold, request deletion, and opt out of any sale of personal data — we do not sell personal data. None of these rights carry any fee or discrimination for exercising them.

8. International Transfers

Data may be processed in the UK, EU or United States by our processors, under appropriate safeguards such as standard contractual clauses.

9. Children's Privacy

This site is not directed at children under 16, and we do not knowingly collect personal data from them.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated "last updated" date on this page.

11. Contact & Data Protection Officer

For any privacy request, contact our Data Protection Officer at [email protected], or write to Clipscoutpickpantry Ltd, 4 Selene Court, Hebden Bridge, HX7 8QW, United Kingdom.